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FAQ

Answers to the questions we hear most about ordering, delivery and pickup, products, and reaching our team. If you do not see what you need, call or text 718-461-8383.

Orders and Quotes

How do I get a price or request a quote?

Call or text us at 718-461-8383, email info@archbuildpro.com, or stop by the store at 31-31 123rd Street in Flushing. Tell us what you need and the quantities, and we will get you pricing and availability quickly.

Can I order online?

Yes. You can browse and order online, or call or text 718-461-8383 if you prefer to place an order with our team. Some items are priced by quote, and on those product pages you can use Request a Quote and we will follow up with pricing and availability.

Do you offer contractor or trade pricing?

Yes. We offer volume-based contractor pricing, credit terms, and consolidated billing for contractors, builders, and developers. Call or text 718-461-8383 to open an account, and we will set up pricing and billing terms that match your projects.

Do I need an account to buy?

No. A customer account is optional, so you can order online as a guest, request a quote, or place your order by phone. A trade account is a separate thing, and you only need one if you want volume pricing and credit terms.

Pickup and Delivery

Do you deliver?

Yes. We run our own fleet of express vans, flatbeds, box trucks, and boom trucks, and we offer same-day delivery on in-stock materials when you order early enough in the day. Call or text 718-461-8383 to confirm timing for your order.

What areas do you deliver to?

We deliver across NYC, Long Island, and the Tri-State area from our Flushing warehouse. Contact us with your jobsite address and we will confirm delivery options and timing.

Can I pick up my order at the store?

Yes. You can pick up in-stock materials at 31-31 123rd Street, Flushing, NY 11354 during business hours. Call or text ahead at 718-461-8383 and we will have your order staged and ready.

Is there a delivery fee or minimum order?

Delivery options and any fees depend on your order and location. Call or text 718-461-8383 and we will confirm before you commit.

Products and Availability

What products do you carry?

We stock a full range of building materials, including lumber, rebar, I-beams, roofing, decking, siding and trim, windows, doors, drywall, insulation, masonry, pavers, fencing, moulding and millwork, tiles, stair systems, cabinetry, waterproofing, fasteners, and plumbing and electrical supplies.

What brands do you carry?

We work with established, professional-grade brands including GAF, Owens Corning, ROCKWOOL, Kingspan, 3M, Variform by Ply Gem, and Garden State Lumber, among others.

Can you source items you do not normally stock?

Yes. If we do not have something on the shelf, we can usually source it for you. Reach out with the specifics and we will let you know availability and lead time. You can read more on our Special Orders page.

Do you sell to homeowners, or contractors only?

Both. We primarily support contractors, builders, and construction teams, and we are glad to help serious home projects source the right materials with the same expert support.

Store, Hours, and Contact

Where are you located?

We are at 31-31 123rd Street, Flushing, NY 11354.

What are your hours?

We are open Monday through Friday from 6:30 AM to 5:30 PM, and Saturday from 6:30 AM to 5:00 PM. We are closed on Sunday.

How do I contact you?

Call or text 718-461-8383, or email info@archbuildpro.com. For availability, pricing, or pickup details, contacting us directly is the fastest route.

Payment and Returns

What payment methods do you accept?

We accept major payment methods. Contractors with an approved trade account can also use credit terms. Call or text 718-461-8383 with any billing questions.

What is your return policy?

For returns or exchanges, call or text 718-461-8383 and our team will walk you through it.